MOBILITY
Moving people and goods.
JomRidesOperating
Licensed ride-hailing platform
MultiTransportIn progress
Mobility & logistics platform
Malaysia’s digital infrastructure company
Building Malaysia’s Digital Infrastructure.
We build, own and operate digital platforms that power mobility, AI, property, commerce and smart infrastructure — designed, operated and governed in Malaysia.
Ownership structureFIG. 01
Governing entity
USGA (Malaysia) Sdn Bhd
Reg. 1277082T · Malaysia
OwnershipGovernanceSystem integrity
JomRidesOperating
KabanOperating
FoodCourtOperating
VirtualTourOperating
GetPassOperating
BengkelKiraOperating
BookingOSOperating
MultiTransportIn progress
ClaimsComing soon
ParkingOSUpcoming
Building With Malaysia.
Malaysian Technology Company
MDEC Sharing Economy Partner
Licensed Ride-Hailing Platform
Cloud-Native SaaS Ecosystem
Secure by Design
Built for Malaysia
Why we exist
Malaysia runs on technology it doesn't own.
Much of the software Malaysian businesses, agencies, and communities depend on is imported — licensed from abroad, governed elsewhere, and shaped by priorities that aren't ours.
USGA exists to change that. We build and own a portfolio of locally developed digital platforms — secure, scalable, and accountable — that strengthen the businesses, government agencies, and communities that rely on them, and keep critical infrastructure in Malaysian hands.
The ecosystem
Digital infrastructure across five pillars.
Integrated platforms, shared technology, one Malaysian-owned ecosystem — spanning the systems people, businesses and government rely on every day.
PROPERTY
Smart communities and spaces.
GetPassOperating
Community access & visitor management
BookingOSOperating
Facility & venue booking
COMMERCE
Empowering local businesses.
FoodCourtOperating
Food-court management platform
VirtualTourOperating
Location advertising & tourism
AI
Intelligence across every platform.
KabanOperating
AI assistant on WhatsApp
SMART INFRASTRUCTURE
Building smarter cities.
ParkingOSComing soon
Smart parking platform
BengkelKiraOperating
Workshop e-invoicing
ClaimsComing soon
Insurance claims & warranty
One ecosystem
One ecosystem. Shared intelligence.
Every platform connects through shared technology, data and AI — a single Malaysian-owned backbone, so each new platform strengthens the whole ecosystem rather than fragmenting it.
USGA
One technology backbone
AI layerKaban AI
AccessIdentity
TransactionsPayments
MessagingNotifications
LocationMaps & Routing
InsightAnalytics
One platform. One ecosystem. One future.
What we do
Built to build — and to govern what we build.
USGA was established to build and manage technology platforms that address real operational, regulatory, and governance needs. Our role extends beyond development to oversight, accountability, and long-term ecosystem stewardship.
/ 01
Digital platform ownership
We hold and steward the platforms we build, taking long-term responsibility for their direction rather than treating them as products to be flipped.
/ 02
Governance & policy oversight
Each platform operates under clear governance — defined policies, accountability structures, and oversight that keep it answerable to its users and regulators.
/ 03
Technology direction & system integrity
We set the technical roadmap and safeguard the integrity, security, and reliability of the systems that sit behind every platform.
/ 04
Stakeholder & partner engagement
We engage directly with partners, institutions, and regulators to ensure our platforms operate responsibly within Malaysia's wider ecosystem.
Our platforms
Every platform we build and govern.
Ten platforms spanning mobility, artificial intelligence, food & beverage, tourism, community access, e-invoicing, booking, insurance, and smart city — each developed, owned, and governed by USGA (Malaysia) Sdn Bhd.
Flagship platforms
Operating
JomRides
Licensed ride-hailing platform
Connecting passengers with partner-drivers across Malaysia — the group's flagship mobility platform.
Learn more →Operating
Kaban
AI assistant on WhatsApp
A conversational AI assistant that brings automation and support into everyday chats.
Learn more →Operating
FoodCourt
Digital food-court ecosystem
Managing stalls, orders, and day-to-day operations for food-court operators.
Learn more →The full portfolio · ten platforms
Operating
JomRides
Ride-hailing
A licensed, Malaysian-owned ride-hailing platform connecting passengers with partner-drivers across the country.
SectorDigital mobility
StatusOperating
LicensingAPAD intermediation
Operating
Kaban
AI assistant
A conversational AI assistant delivered through WhatsApp — bringing automation and support into everyday chats.
SectorArtificial intelligence
StatusOperating
ChannelWhatsApp
Operating
FoodCourt
Food court management
A management platform for food courts — handling stalls, orders, and day-to-day operations for operators.
SectorF&B operations
StatusOperating
OwnershipUSGA (Malaysia)
Operating
VirtualTour
Location advertising
A location-based advertising platform for brands and government tourism campaigns.
SectorTourism · Digital
StatusOperating
OwnershipUSGA (Malaysia)
Operating
GetPass
Community access pass
A QR-code access-pass platform for condominiums and gated communities, streamlining resident and visitor entry.
SectorCommunity access
StatusOperating
OwnershipUSGA (Malaysia)
Operating
BengkelKira
Workshop e-invoicing
An e-invoicing platform built for car workshops, helping them issue and manage compliant electronic invoices.
SectorE-invoicing · Auto
StatusOperating
OwnershipUSGA (Malaysia)
Operating
BookingOS
Facilities booking
A booking platform for sports facilities and properties — letting operators manage courts, venues, and scheduling.
SectorFacilities booking
StatusOperating
OwnershipUSGA (Malaysia)
In progress
MultiTransport
Multi-modal transport
A multi-modal transport platform. Carpooling runs as JomRides Carpool — pooled campus and community rides, currently in pilot. Cargo and deliveries are in development.
SectorMobility & logistics
StatusIn progress
OwnershipUSGA (Malaysia)
Coming soon
Claims
Insurance claims
An insurance-claims platform streamlining the submission, tracking, and management of claims.
SectorInsurance · Insurtech
StatusComing soon
OwnershipUSGA (Malaysia)
Upcoming
ParkingOS
Smart parking
A smart-parking platform — real-time availability, digital payments, and connected parking for cities and operators.
SectorSmart city · Parking
StatusUpcoming
OwnershipUSGA (Malaysia)
JomRides, Kaban, FoodCourt, VirtualTour, GetPass, BengkelKira, BookingOS, MultiTransport, Claims and ParkingOS are developed and owned by USGA (Malaysia) Sdn Bhd. Each platform operates independently through its own channels; this corporate website presents them solely from an ownership and governance perspective.
USGA's portfolio is built to grow. The same ownership and governance model that supports JomRides extends across every platform we develop.
Our journey
Every launch, another piece of the infrastructure.
2018
Founded
Building local technology for Malaysia.
2019
JomRides
Licensed ride-hailing — our first platform.
2024
Kaban
AI foundation, delivered on WhatsApp.
2025
GetPass
Community access & visitor management.
2026
FoodCourt · BookingOS · MultiTransport
Commerce, booking & logistics.
Future
Smart infrastructure
Parking, claims & what’s next for Malaysia.
Leadership
A Vision from Our Chairman.
“Innovation should empower people, strengthen businesses, and improve lives.”
Technology is transforming the way we live, work, travel, and connect with one another. At USGA, we believe that innovation is most meaningful when it creates real value for people, businesses, and communities.
From intelligent mobility and digital platforms to AI-powered services and enterprise solutions, we are committed to building technologies that are secure, scalable, and accessible.
Digital transformation is no longer a destination — it is a continuous journey. As industries evolve and new opportunities emerge, USGA remains committed to investing in innovation, embracing emerging technologies, and working closely with our partners.
We are proud to collaborate with organisations from both the public and private sectors, universities, entrepreneurs, and technology partners who share our vision of accelerating digital progress.
Our vision extends beyond developing software. We aspire to become a trusted technology partner that enables organisations to innovate with confidence, adapt to change, and thrive in an increasingly digital economy.
Looking ahead
2030
One of Malaysia’s most comprehensive digital-infrastructure ecosystems.
Our vision for 2030: to connect mobility, AI, property, commerce and smart cities through trusted, locally developed technology — one accountable, Malaysian-owned ecosystem, built to scale nationally and to endure.
Governance & values
Principles that hold across every platform we own.
USGA operates under governance principles designed to ensure accountability, transparency, and long-term sustainability in the ownership and management of its platforms.
01
Accountability
Clear lines of responsibility for every platform, its conduct, and its outcomes.
02
Transparency
Open, consistent governance that stakeholders and regulators can rely on.
03
Responsible technology
Systems managed with care for security, integrity, and the people who use them.
04
Long-term sustainability
Decisions made for durability and stewardship, not short-term gain.
Tomorrow’s Infrastructure. Built Today.
Whether you’re a government agency, enterprise, developer, investor or community — let’s build the next generation of Malaysia’s digital infrastructure together.
Partner With USGA →
Corporate enquiries
For corporate, regulatory, and partnership matters.
USGA engages with institutions, regulators, and prospective partners on the ownership and governance of its platforms. For service, booking, or driver-partner enquiries, please refer to the relevant platform directly.